Last Updated: June 15, 2025
1. Welcome
Welcome to RelaXi, a modern emotional intelligence and wellness marketplace operated by InnovatorX (90 Global Digital Inc., “RelaXi,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the RelaXi mobile app, website, and related services (collectively, the “Service”).
By using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use.
2. What is RelaXi
RelaXi is a modern emotional intelligence and wellness platform that connects users with curated mood-driven experiences, self-reflection tools, and both digital and in-person rituals designed to support emotional well-being.
The Service functions as a two-sided marketplace:
For users: RelaXi offers personalized emotional journeys powered by mood-based AI, enabling users to discover and book solo or social wellness experiences based on how they feel.
For providers: Wellness practitioners, facilitators, and brands can list services, events, or products—such as bodywork sessions, sensory activations, or emotional care kits—within a curated platform built to match offerings with emotional needs.
RelaXi is not a licensed medical provider and does not offer clinical, diagnostic, or emergency mental health services.
3. Eligibility
To use the Service, you must be at least 18 years old and capable of entering a legally binding agreement. By using RelaXi, you affirm that you meet these requirements.
4. Account & Information
Some features may require you to join a waitlist or submit personal information (e.g., name, email, phone number, mood input). You agree to provide accurate and up-to-date information. You are responsible for all activity associated with your account or submission.
5. Emotional Wellness Disclaimer
RelaXi is not intended to diagnose, treat, or manage any mental health conditions. The Service is designed to support self-awareness and emotional reflection only. If you are experiencing distress, please seek support from a licensed professional or crisis service.
6. Experience Partners & Third-Party Services
RelaXi may feature independent third-party providers such as bodyworkers, facilitators, event hosts, or wellness brands. While we carefully curate these providers, we are not responsible for:
Their actions, performance, or quality
Their refund, rescheduling, or safety policies
Any outcomes of the experiences they offer
You engage with these partners at your own discretion.
7. Provider & Partner Responsibilities
If you are a provider or vendor, you are solely responsible for:
Accurate representation of your offerings (pricing, timing, content)
Complying with applicable laws, insurance, and professional credentials
Delivering services with safety, integrity, and professionalism
RelaXi acts solely as a facilitator and does not employ or manage providers.
8. Booking, Payments & Refunds
All purchases — including sessions, events, or physical products — are processed through third-party payment systems (e.g., Stripe). By using these features, you agree to their terms.
Platform or processing fees may apply and will be disclosed at checkout
Refunds are subject to the provider’s cancellation policy
RelaXi does not offer direct refunds but may assist in conflict resolution
9. Community Standards
You agree to use RelaXi with respect — for yourself, other users, and providers. You may not:
Harass, impersonate, or harm others
Submit false, misleading, or offensive content
Interfere with the app’s functionality, logic, or emotional systems
Use any part of the platform for unauthorized commercial activity