Terms & conditions

Terms & conditions

Last Updated: June 15, 2025

1. Welcome

Welcome to RelaXi, a modern emotional intelligence and wellness marketplace operated by InnovatorX (90 Global Digital Inc., “RelaXi,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the RelaXi mobile app, website, and related services (collectively, the “Service”).

By using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use.

2. What is RelaXi

RelaXi is a modern emotional intelligence and wellness platform that connects users with curated mood-driven experiences, self-reflection tools, and both digital and in-person rituals designed to support emotional well-being.

The Service functions as a two-sided marketplace:

  • For users: RelaXi offers personalized emotional journeys powered by mood-based AI, enabling users to discover and book solo or social wellness experiences based on how they feel.

  • For providers: Wellness practitioners, facilitators, and brands can list services, events, or products—such as bodywork sessions, sensory activations, or emotional care kits—within a curated platform built to match offerings with emotional needs.


RelaXi is not a licensed medical provider and does not offer clinical, diagnostic, or emergency mental health services.

3. Eligibility

To use the Service, you must be at least 18 years old and capable of entering a legally binding agreement. By using RelaXi, you affirm that you meet these requirements.

4. Account & Information

Some features may require you to join a waitlist or submit personal information (e.g., name, email, phone number, mood input). You agree to provide accurate and up-to-date information. You are responsible for all activity associated with your account or submission.

5. Emotional Wellness Disclaimer

RelaXi is not intended to diagnose, treat, or manage any mental health conditions. The Service is designed to support self-awareness and emotional reflection only. If you are experiencing distress, please seek support from a licensed professional or crisis service.

6. Experience Partners & Third-Party Services

RelaXi may feature independent third-party providers such as bodyworkers, facilitators, event hosts, or wellness brands. While we carefully curate these providers, we are not responsible for:

  • Their actions, performance, or quality

  • Their refund, rescheduling, or safety policies

  • Any outcomes of the experiences they offer


You engage with these partners at your own discretion.

7. Provider & Partner Responsibilities

If you are a provider or vendor, you are solely responsible for:

  • Accurate representation of your offerings (pricing, timing, content)

  • Complying with applicable laws, insurance, and professional credentials

  • Delivering services with safety, integrity, and professionalism


RelaXi acts solely as a facilitator and does not employ or manage providers.

8. Booking, Payments & Refunds

All purchases — including sessions, events, or physical products — are processed through third-party payment systems (e.g., Stripe). By using these features, you agree to their terms.

  • Platform or processing fees may apply and will be disclosed at checkout

  • Refunds are subject to the provider’s cancellation policy

  • RelaXi does not offer direct refunds but may assist in conflict resolution


9. Community Standards

You agree to use RelaXi with respect — for yourself, other users, and providers. You may not:

  • Harass, impersonate, or harm others

  • Submit false, misleading, or offensive content

  • Interfere with the app’s functionality, logic, or emotional systems

  • Use any part of the platform for unauthorized commercial activity


Violation may result in removal from the platform.

10. AI-Generated & Personalized Content

RelaXi may use artificial intelligence to generate mood insights, suggestions, and rituals. These are intended to support emotional exploration and are not guaranteed to be complete or medically accurate. Use at your own discretion.

11. Intellectual Property

All content, design, visual systems, emotional logic, and AI-generated experiences within RelaXi are the intellectual property of InnovatorX or its licensors. You may not copy, distribute, or reverse-engineer any content without written permission.

12. Rights You Grant to Us

By submitting any mood input, content, or interaction (e.g., emotional responses, feedback, event images), you grant us a non-exclusive, royalty-free license to use, display, analyze, and improve the Service — including through anonymized research and product development.

We will never sell your personal data. For details, see our Privacy Policy.

13. Risk Acknowledgement

You understand that wellness experiences may involve physical, emotional, or interpersonal exposure. By using RelaXi, you accept full responsibility for your participation and release us from liability related to third-party experiences.

14. Early Access Notice

RelaXi is currently in limited early access. Features may change or evolve, and some may function experimentally. Your participation helps shape the product and is appreciated.

15. Disclaimers

The Service is provided “as is” and “as available.” We do not guarantee uninterrupted access, emotional results, or satisfaction from any third-party offerings. Use is at your own risk.

16. Limitation of Liability

To the maximum extent permitted by law, RelaXi and InnovatorX shall not be liable for any indirect, incidental, consequential, or punitive damages. Our total liability shall not exceed $100 or the amount you paid in the past 12 months — whichever is greater.

17. Arbitration & Dispute Resolution

You agree that any dispute or claim relating to the Service will be resolved through binding individual arbitration in New York County, NY. You waive your right to participate in class actions or jury trials.

18. Changes to These Terms

We may revise these Terms at any time. If changes are material, we will notify you through the app or email. Continued use of the Service after updates indicates acceptance.

19. Termination

You may stop using RelaXi at any time. We reserve the right to suspend or terminate access if you violate these Terms or compromise the safety of the platform.

20. Governing Law

These Terms are governed by the laws of the State of New York. All disputes will be resolved in New York County unless otherwise handled through arbitration.

21. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at: innovator@90globaldigital.com

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