Last updated on March 27, 2024
Welcome to InnovatorX. These Terms of Service ("Terms") govern your access to and use of the InnovatorX platform, operated by 90 Global Digital Inc. ("InnovatorX," "we," "our," or "us"). By accessing or using our website, app, or any related services (collectively, the "Services"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.
About InnovatorX
InnovatorX curates social wellness experiences, helping providers launch, manage, and grow self-pay offerings while making wellness more accessible to users through membership, events, and personalized tools. We provide an online marketplace and scheduling tools that enable wellness practitioners to connect with consumers through events, 1:1 sessions, and curated offerings, both online and offline.
Eligibility
To use the Services, you must be at least 18 years old and have the authority to enter into legally binding contracts. By using InnovatorX, you represent that you meet these requirements.
Account Creation and Responsibilities
To access certain features, you must create an account. You agree to provide accurate and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Provider & Partner Responsibilities
If you are a wellness provider or business partner, you are responsible for the accuracy of the services you offer, including pricing, scheduling, credentials, and terms. You are required to comply with all applicable laws, obtain necessary licenses and insurance, and ensure the safety and integrity of any services offered via our platform.
Providers are solely responsible for services they list and deliver. InnovatorX is not the employer or agent of any provider and does not control the performance, quality, or safety of their services.
User & Member Responsibilities
As a user, you agree to:
Use the Services for lawful purposes only
Respect provider terms and attendance policies
Pay for any services or events you book through the platform
Follow any community guidelines or conduct codes outlined in platform updates
InnovatorX does not guarantee the accuracy, availability, or fitness of any third-party services listed on the platform.
Payments and Fees
Payment processing is handled by third-party services (e.g., Stripe). By using InnovatorX, you agree to their terms and authorize us to process transactions. Platform service fees and provider payout details are listed transparently during booking. Processing fees are non-refundable.
Refunds are subject to each provider's or event's cancellation policy. InnovatorX does not offer direct refunds but may facilitate communication between users and providers.
Platform Rights and Content
All content on the platform, including branding, designs, text, and media, belongs to InnovatorX or its licensors. Users may not reproduce, modify, distribute, or exploit any platform content without express permission.
Users may submit content (e.g., reviews, listings, feedback), which they retain ownership of but grant InnovatorX a non-exclusive, royalty-free, transferable license to use, display, and promote in connection with the Services.
Prohibited Conduct
You agree not to:
Misrepresent your identity or affiliations
Interfere with the Services or attempt unauthorized access
Violate any law or infringe on third-party rights
Use the Services to harass, defraud, or harm others